Applying the Jobs-to-be-Done framework reveals that the family office currently serves the founder’s need for control and legacy. However, the heir requires the office to serve a different job: a platform for social impact and financial autonomy. The current value chain is bottlenecked at Michael Deitch. Every decision reflects his risk appetite, which creates a single point of failure. The lack of a formal board means there is no mechanism to mediate the conflicting professional goals of Michael and Sarah.
Option 1: Professionalize and Institutionalize. Hire an external CEO and establish a formal Board of Directors. Sarah Deitch takes the role of Board Chair rather than CEO. This separates governance from management.
Option 2: Pivot to Impact Investing. Rebrand and restructure the office into a social impact fund led by Sarah. This integrates her professional expertise with the family wealth.
Option 3: External Multi-Family Office (MFO) Integration. Outsource the management to a top-tier MFO and maintain a small family council for oversight.
Pursue Option 1. The Deitch Family Office must professionalize immediately. By hiring an external CEO and moving Sarah into a Chairwoman role, the family preserves the legacy and capital while respecting Sarah’s autonomy. This structure mitigates the no spare risk by placing management in the hands of a professional team accountable to a family-led board.
The plan includes a 6-month overlap period between Michael and the new CEO to ensure knowledge transfer. If Michael refuses to relinquish control by month 9, the board will trigger a pre-negotiated mediation process. Contingency for Sarah’s potential disengagement includes a clause that allows the board to operate independently for up to 24 months during any period of family transition.
The Deitch Family Office faces a terminal risk if it maintains its founder-centric model. Michael Deitch must immediately transition from Chief Executive to Chairman Emeritus. Sarah Deitch is a capable heir but will not accept a traditional management role. The only viable path is to hire an external CEO and restructure the office into a professionally managed institution. Failure to do so within 18 months will result in a talent exodus and a likely forced liquidation upon Michael’s eventual incapacity.
The most consequential unchallenged premise is that Sarah Deitch will eventually change her mind and want to manage the office. All current planning by Michael assumes this eventuality. There is no evidence to support this. Basing a multi-billion dollar transition on a change in a 35-year-old professional’s core identity is a recipe for organizational collapse.
The team failed to consider a partial spin-off. Michael could seed a new, independent impact fund for Sarah with 200 million dollars today. This allows Sarah to build her own legacy and prove her management capabilities while the core office continues under professional management. This minimizes immediate friction and provides a controlled environment for the heir to engage with the family wealth on her own terms.
REQUIRES REVISION
The Strategic Analyst must revise the options to include the spin-off model and provide a more MECE (Mutually Exclusive, Collectively Exhaustive) breakdown of the governance roles between the Board and the CEO. The current plan relies too heavily on Michael’s voluntary cooperation without structural safeguards.
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